Help & guides
how to do the things people ask us about
Getting started
Set up your wood and its emergency plan
Where you meet, how an ambulance finds you, and the daily check you walk before the children arrive
Add your team
Leaders, assistants and volunteers, what each role can do, and the difference between a helper and someone who signs in
Add the attendees
One at a time, or all at once from the spreadsheet you already have, with medical notes and photo consent
Plan a term and open it for booking
A group is the cohort, a term is its dated run of sessions, and opening the term puts it on your booking page
A school or set groups, with nothing to book
Schools, nurseries and contract groups don't take bookings. Say so when you set up and the prices, booking page and payment states never appear
Run your first session on your phone
One page that follows the day in order: the checks before the children arrive, the register, what happens, and the look back
The field app
Sign in once with signal, then run sessions in the wood with none; everything saves on the phone and syncs when it can
Diary
Bookings
Terms and conditions people agree to when they book
Upload your terms, link them, or write them in, and nobody can book without agreeing and signing
Prices, sibling rates and other tickets
One standard price, plus named prices for siblings, families and under-4s, each with its own rule about who can pick it
Cancel a date, and refunds
Cancelling a session keeps it on the record and cancels its places; money comes back from Payments, one session at a time if you like
Connect your payout account
People pay by card, the money lands in your own bank through Stripe, and a priced term can't open until this is done
Attendees
Adding a child to one date, or to the whole group
A place can be for a single session or every date, and either can be undone from the same sheet
Give families access
Your join code, the requests it brings in, and what a connected person can see and do
Consents and photos
What the person booking agrees to, where it's recorded, and why the camera is blocked for a child without photo consent
Records
Library
Settings
Not using the app yet? Start free, or ask us anything at hello@forestschool.app.