Help Bookings

Cancel a date, and refunds

Cancelling a session keeps it on the record and cancels its places; money comes back from Payments, one session at a time if you like

Weather, a holiday, low numbers. Cancel a date and it stays on the diary marked cancelled, its booked places go with it, and nothing is quietly lost. Money is a separate, deliberate step: refund a whole order or exactly one session's worth from Payments, and the family is emailed. Every payment has a link to the same payment in your Stripe dashboard.

Payments: what's been taken, what's owed, and every order

The step-by-step guide is in the app

To use this in your own forest school, create a free account. The full walkthrough, with every screen, is waiting inside.

This is how it works in the Forest School app. Start free, or see all help articles.

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